GenPro Generator FAQ’s

  • What does GenPro Generators specialise in?

    GenPro Generators specialises in supplying and exporting high-quality, British-manufactured diesel generators, with a strong focus on Perkins-powered generators. We provide reliable power solutions for residential, commercial, and industrial applications across the UK and worldwide.

  • Do you supply both new and used generators?

    Yes, we supply a range of new diesel generators as well as carefully inspected used generators that undergo rigorous testing before dispatch.

  • Where are GenPro generators manufactured?

    Our generators are designed and manufactured in the UK to the highest standards, ensuring durability, efficiency, and long service life.

  • What sizes of diesel generators do you offer?

    We offer a wide range, from 20 kVA sets for small-scale or home use to 1,500+ kVA heavy-duty industrial units, ensuring there is a solution for every power requirement.

  • Which engine brands do you use?

    While we specialise in Perkins diesel generators, we can also supply units powered by Cummins, Baudouin, Doosan, MTU, and Mitsubishi depending on your requirements.

  • Do you offer international shipping?

    Yes. GenPro Generators exports worldwide, with regular shipments to Europe, Africa, Asia, and the Americas. We handle all export documentation and can deliver to your chosen port or location.

  • How long does delivery take?

    Delivery times vary depending on location and stock availability. Many of our generators are available for immediate dispatch, while customised sets may take longer.

  • Do you handle customs and shipping paperwork?

    Yes, our team can arrange all necessary export documentation, including commercial invoices, packing lists, and certificates of origin.

  • Do you provide installation and commissioning?

    Yes, we can arrange for professional installation and commissioning services to ensure your generator is set up correctly and ready to perform.

  • How do I place an order?

    Simply contact our team with your requirements. We’ll provide a proforma invoice with full details, including specifications, pricing, and delivery terms.

  • What payment methods do you accept?

    We accept bank transfer (TT/Swift) and other standard international payment methods.

  • Do I need to pay VAT?

    UK customers will be charged VAT where applicable. Export sales can be zero-rated if valid proof of export is provided.